Privacy Policy

Last updated: October 5, 2026

QueryLift Inc. (the “Company”) respects user privacy and handles personal information with the utmost care. This Privacy Policy (the “Policy”) describes how the Company collects, uses, shares, stores, and protects users’ personal information in all services operated by the Company (the “Services”).

Article 1 (Scope)

This Policy applies to the Services provided by the Company and applies when users use the Services.

Article 2 (Information we collect)

The Company may collect the following types of information:

Information you provide

  • Name, email address, phone number, company name
  • Payment information (credit card details are processed through a payment service provider)
  • Inquiry details and survey responses

Information collected automatically

  • IP address, browser type and version
  • Access time, pages viewed, and usage history
  • Tracking information via cookies, web beacons, and similar technologies

Information obtained through external service integration

  • Authentication information provided via Google sign-in or similar (such as email address and name)

Information accessed through the Google Analytics integration

When you authorize the Google Analytics integration, we access identifiers and names of the accounts and GA4 properties available to you, and aggregated traffic, behavior and outcome data from the property you select, such as traffic sources, visits, engagement, and key-event settings and results. We also store OAuth authorization information needed to maintain the integration. We do not request permission to modify Google Analytics settings or data.

The information we access and store may include page URLs, paths, query strings and referrer URLs. These may contain personal information, so we do not treat all of this data as anonymous. This integration is separate from measuring activity on our own website.

Article 3 (Purposes of use)

Collected information is used for the following purposes:

  • Providing, maintaining, and improving the Services
  • Managing and authenticating user accounts
  • Handling inquiries and support
  • Investigating and responding to violations of the Terms of Service
  • Analyzing usage and developing new features
  • Advertising, campaigns, and service notifications (where consent has been obtained)
  • Legal compliance, dispute resolution, and security

Purposes of the Google Analytics integration

We use Google Analytics integration data to provide and operate user-facing analysis of traffic and outcomes from AI sources, trends, period comparisons, reports and integration features. The general advertising and campaign purposes in this Article do not apply to information obtained from Google APIs or data derived from it.

Article 4 (Use of cookies)

The Company uses cookies and similar technologies for convenience, traffic analysis, and marketing. You may refuse cookies through your browser settings, but some features may become unavailable.

Article 5 (Disclosure to third parties)

The Company does not disclose users’ personal information to third parties except in the following cases:

  • When the user has consented
  • When providing the minimum necessary information to outsourced service providers
  • When disclosure is required by law
  • When necessary to protect life, body, or property and obtaining consent is difficult
  • In connection with business succession such as mergers or transfers

Restrictions on Google API user data (Limited Use)

Our use of information received from Google APIs and data derived from it, and transfer of that information to other applications, will adhere to the Google API Services User Data Policy, including the Limited Use requirements. Regardless of other provisions in this Policy, including Articles 3, 5, 6 and 9, sharing, transfers and human access to this information are limited to what that policy permits.

Google API Services User Data Policy

Article 6 (Outsourcing)

The Company may outsource all or part of the handling of personal information. In such cases, the Company will exercise appropriate supervision.

Article 7 (Retention)

The Company retains personal information for the period necessary for the purposes of use. After that period, the Company deletes or erases the information using secure methods.

We store Google Analytics integration information in the cloud environment we use to provide and operate our analysis and integration features.

If Google authorization expires or is revoked, we stop retrieving new data; reauthorization is required to resume retrieval. When you disconnect the integration in QueryLift's Google Analytics settings, we delete the connection and authorization information we store and stop retrieving new data. You can also revoke the app's access in your Google Account settings.

Expiration or revocation of authorization, or disconnection alone, does not automatically delete analysis history already stored by us. We retain that history for the period necessary for the purposes described in this Article. For requests to delete data or stop its use, please see Articles 8 and 14.

Article 8 (Disclosure, correction, and deletion)

Users may request disclosure, correction, addition, deletion, suspension of use, and other actions regarding their personal information. Please contact us using the contact information below.

To request deletion or cessation of use of stored Google Analytics integration information or analysis history, contact the address in Article 14 (company@querylift.co.jp).

Article 9 (International transfers)

The Company may process personal information outside Japan (including outside the user’s country). In such cases, the Company will implement appropriate management and security measures in accordance with applicable laws.

Article 10 (Security)

The Company implements reasonable security measures such as SSL/TLS, access controls, and internal training to prevent leakage, loss, or alteration of personal information.

Article 11 (Minors)

Use by children under 13 requires parental consent. If the Company becomes aware that personal information has been collected without consent, it will promptly delete such information.

Article 12 (External links)

The Services may contain links to external sites. The Company is not responsible for the handling of personal information on those sites.

Article 13 (Changes to this Policy)

The Company may revise this Policy in response to changes in laws or the Services. If changes are made, the Company will post them on its website and may provide individual notice for material changes.

Article 14 (Contact)

For questions about this Policy or requests for disclosure, please contact:

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